(Adopted from the student handbook of Devotee Care Course)

1. Empathy
“He is a perfect yogi who, by comparison to his own self, sees the true equality of all beings, in both their happiness and their distress, O Arjuna.”
Purport: One who is Krsna conscious is a perfect yogi; he is aware of everyone's happiness and distress by dint of his own personal experience. (BG 6.32)

2. Responsibility
“People in general always require a leader who can teach the public by practical behaviour. A leader cannot teach the public to stop smoking if he himself smokes.” (BG 3.21 pur)

“Only those who are above suspicion can judge others. One must himself act in such a way that he is always above suspicion. Then he can judge, then he can preach.” (Srila Prabhupada Letter, dated 17/12/1972)

3. Expertise
“These qualities of a devotee, twenty-six in number, are listed as follows: (1) kind to everyone… (25) expert, (26) silent.” (SB 4.20.16 pur)

“When confronted with a problem outside their scope, [counsellors] refer the devotees to a better equipped counsellor” (Sridam das and Kisori dd, DC Journal #3, p. 23).

4. Gratitude & Generosity
“Any successful man should feel grateful to the Lord for all he has achieved.” (SB 1.14.9)

“Prabhupada said, ‘You can come at any time.’ I thought that it was wonderful. Srila Prabhupada’s translating work was so important and there was no immediate benefit from this old gentleman coming, but Srila Prabhupada was generous with his time.” (Ambika dasi, quoted in ‘Care Personified’, p.81)

“Generally it is seen that one who has risen from a poverty-stricken life and becomes wealthy creates some charitable institution at the end of his life so that other poverty-stricken men might be benefited. n short, a compassionate poor man may consider others’ pains and pleasures with empathy. (Krishna Book, Chapter 10)

5. Affection and Love
“Every learned man knows very well that attachment for the material is the greatest entanglement of the spirit soul. But that same attachment, when applied to the self-realized devotees, opens the door of liberation.” (S.B. 3.25.20)

“Love for Krishna…[is] easiest if we approach Krishna through his devotees. Devotees are most dear to Him, and if we love them, this greatly pleases Krishna. Love is expressed through care, concern and practical service.” (Vijayavenu Gopal and Prema Padmini dd: DC Journal #3, p.20)

6. Wisdom and Shastric Insight
“Let me offer my respectful obeisances unto him [Suka], the spiritual master of all sages, the son of Vyasadeva, who, out of his great compassion for those gross materialists who struggle to cross over the darkest regions of material existence, spoke this most confidential supplement to the cream of Vedic knowledge, after having personally assimilated it by experience.” (SB 1.2.3)

“Another important word is vijïäna-viräjita. Everything should be done very scientifically and consciously. One should be a realized soul.” (SB 5.5.10 pur)